Frequently Asked Questions
Commercial
- What are your payment
terms?
- What is your standard
Warranty Returns Procedure?
- Do you have distributors
in other countries?
- What are the lead
times for sensors?
- How many people work
at City Technology?
- How do I open an account?
- What are your hours
of business?
- Can you offer company
specific labels?
- Do you supply replacement
sensors for Instruments?
Technical
- What does the date
code mean?
- Why is the NX1 CiTiceL
better than the 3NF/F for automotive applications?
- How often should sensors
be re-calibrated?
- How variable are the
cross-sensitivity values quoted?
- When you use a pump
in front of the sensor, will the response time speed up?
- Can I put a membrane
or filter in front of a sensor?
- What are the factors
to consider when designing a suitable sampling system?
- What happens if the
gas itself has a different temperature to that of the sensor?
- What manufacturing
traceability exists for your sensors?
- Can sensors tolerate
continuous exposure to target gas?
- What approvals do
the sensors have?
- What material is the
sensor housing made out of?
- Are the sensors intrinsically
safe?
- How do I test my circuit?
- How can I sterilise
a sensor?
- What happens if I
expose a sensor to temperatures outside the quoted operating range?
- What happens if I
expose a sensor to pressures outside the quoted operating range?
- What are the optimal
storage conditions for sensors?
- What are the power
requirements for sensors?
- How long do inboard
filters last?
- What happens if I
exceed the maximum overload?
- How much Oxygen do
sensors need to function correctly?
- Why is my sensor reading
lower than the quoted specification?
- How do I connect to
the sensor?
- Do you have Temperature
Data?
- Do you have cross-interference
data?
- What is the recommended
storage period?
- Why is a minimum flow
rate required?
- What substances can
kill a sensor?
- How do I prepare a
CiTiceL for use?
- How do I know when
to replace my sensor?
- Can I test CiTiceLs
with a surrogate gas?
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